Picking from the list of Salesforce Commerce Cloud agencies out there isn’t easy. Some are massive global consultancies built for Fortune 500 replatforming. Others are smaller, more focused teams better suited to a single shopfront or a B2B ordering channel. CRM The right fit depends entirely on the size and complexity of your project, not just who ranks highest on someone else’s list.

Here’s why that matters: hiring an agency that’s too big for your project often means slower decisions and higher costs for work you didn’t need. Hiring one that’s too small for a complex, multi-region rollout means risking delays and rework. Let’s break down 15 agencies working in the Salesforce Commerce Cloud space, starting with a mid-market specialist before moving into the larger, enterprise-scale names.

1. Sailwayz

Sailwayz is a certified Salesforce Commerce Cloud consultancy built for small and mid-sized businesses rather than global enterprise programmes. The team helps businesses design a commerce cloud strategy, migrate an existing store with clean and structured data, and roll out features in phases, from product catalogues through to personalised promotions. Sailwayz supports both B2B and B2C setups across sectors, including finance, retail, law and manufacturing, and offers a free consultation for businesses working out whether Commerce Cloud is the right move.

2. Astound Digital

Formerly known as Astound Commerce, this agency has been a Salesforce partner since 2004 and has delivered thousands of commerce projects for large retail and consumer brands. It’s a Salesforce Platinum Partner known for strong B2C shopfront design and global rollout experience.

3. OSF Digital

OSF Digital has won multiple Salesforce Commerce Cloud Partner Awards and works on complex, multi-cloud implementations connecting Commerce Cloud with Marketing Cloud, Service Cloud and Data Cloud. It suits businesses that need both implementation and ongoing platform optimisation.

4. Capgemini

A global consulting and IT services firm operating in more than 50 countries, Capgemini handles complex, multi-region Salesforce Commerce Cloud builds. Its acquisition of Lyons Consulting Group, a well-established US e-commerce agency, strengthened its North American commerce practice.

5. Accenture

Accenture’s commerce practice, often operating under the Accenture Song brand, combines global delivery scale with deep Salesforce expertise. It has been recognised with a Salesforce Commerce Cloud Innovation Partner award and works with large organisations undergoing broad digital commerce change.

6. Deloitte Digital

The creative and technology arm of Deloitte, this agency blends design thinking with Commerce Cloud delivery. It tends to work best where the commerce implementation sits inside a wider business change programme rather than a standalone platform launch.

7. Valtech

Valtech is a global digital experience agency running Salesforce Commerce Cloud as part of a broader multi-platform commerce practice, alongside platforms like Commercetools and Optimizely. It suits businesses wanting design-led commerce work alongside platform delivery.

8. Publicis Sapient

Publicis Sapient operates at the intersection of business strategy, creative design and technical execution and is one of the larger consulting firms active in the Salesforce Commerce Cloud ecosystem, often working on named enterprise commerce projects for global brands.

9. Merkle

Merkle, part of the dentsu network, brings a data-driven approach to Salesforce Commerce Cloud work, connecting commerce data with wider customer analytics and marketing platforms. It suits businesses where commerce and marketing personalisation need to work closely together.

10. Tacit Knowledge (Wipro)

Operating inside Wipro, Tacit Knowledge is known specifically for SFCC-native engineering at a global systems integrator scale, making it a fit for enterprise B2C commerce buyers who need deep technical delivery alongside large-scale procurement support.

11. Noltic

A Salesforce Summit Partner, Noltic has delivered Commerce Cloud work as part of more than 160 Salesforce projects across retail, manufacturing, fintech and high-tech clients and is regularly brought in to rebuild implementations that were launched without proper integration or data structure.

12. Born Group

Born Group is a global content and commerce agency that pairs creative content production with Salesforce Commerce Cloud implementation, suiting brands where storytelling and product content are as central to the commerce experience as the platform build itself.

13. Bounteous

Bounteous is a digital agency with a Salesforce Commerce Cloud practice that leans into data and analytics-driven optimisation alongside implementation, making it a fit for businesses focused on measurable performance improvements after launch.

14. Cognizant

Cognisant is a global IT services firm with a Salesforce commerce practice that draws on its wider systems integration experience, suiting enterprise clients who need Commerce Cloud connected to a broader, existing technology estate.

15. RafterOne

RafterOne is a Salesforce commerce specialist known for B2B and B2B2C Commerce Cloud work, including complex account structures and contract pricing, suiting manufacturers and distributors moving traditional ordering processes onto a digital platform.

How to Narrow This List Down

With 15 names to choose from, a few questions cut the list down quickly:

1. Is your project a single shopfront or a multi-region, multi-brand rollout?
2. Do you need heavy ERP, PIM or order management integration, or a simpler connected system?
3. Is your budget aligned with enterprise systems integrator pricing or a smaller specialist consultancy?
4. Do you need ongoing optimisation and support after launch, or a one-off build?
5. Does the agency have documented experience in your specific industry, whether that’s B2B manufacturing or B2C retail?

Smaller and mid-sized businesses often find that a focused Commerce Cloud specialist, such as Sailwayz, delivers what they actually need without the scale, procurement process, or cost of a global systems integrator. Larger, multi-region businesses tend to need the governance and delivery capacity that the bigger names on this list bring to the table.

Final Thoughts

There’s no single best agency out of these 15. It comes down to matching the scale of the agency to the scale of your project. A single-region shopfront rarely needs Capgemini or Accenture. A global, multi-brand B2B and B2C rollout rarely fits inside a small consultancy’s delivery capacity. Salesforce SMB solutions start by defining your project’s actual complexity, then match that against the agencies here rather than picking based on size or name recognition alone.

Frequently Asked Questions

What is a Salesforce Commerce Cloud agency? 

It’s a consultancy or systems integrator that builds, migrates, integrates and supports online shopfronts on Salesforce B2C or B2B Commerce. Agencies range from small specialist consultancies to global systems integrators handling enterprise-scale programmes.

How do I choose between a small agency and a large systems integrator? 

Base it on project complexity. A single shopfront with limited integrations suits a smaller specialist. Multi-region rollouts, heavy ERP integration and complex B2B pricing usually need the scale and governance of a larger firm.

Do Salesforce Commerce Cloud agencies support both B2B and B2C stores? 

Many do, though depth varies by agency. Some specialise in B2C retail shopfronts; others focus on B2B account hierarchies and contract pricing, so it’s worth checking an agency’s specific track record before committing.

How much does hiring a Salesforce Commerce Cloud agency cost? 

Cost depends heavily on project scope. A single-region shopfront with standard features costs far less than a multi-region B2B and B2C rollout requiring deep ERP and order management integration.

Can a smaller agency handle a Salesforce Commerce Cloud migration? 

Yes, for most single-shopfront migrations. Smaller consultancies can move an existing store into Commerce Cloud, clean and structure the data, and roll out features in phases without the overhead of an enterprise systems integrator.