Salesforce Managed Services

Empower your organisation with our certified Salesforce managed services. Specialising in proactive monitoring, system administration, and continuous optimisation, our expert team partners with you to ensure Salesforce runs smoothly, scales with your business, and delivers measurable results. With Sailwayz, your CRM is not only implemented but also managed, maintained, and continuously enhanced for long-term success.

Partnerships

Registered Salesforce Consulting Partner

Custom Solutions

We deliver bespoke Salesforce managed services tailored to your organisation’s specific requirements from routine administration and user management to security updates, integrations, and workflow automation. Our goal is to streamline operations and help you get the most from Salesforce without the overhead of managing it in-house.

Expert Guidance

With the guidance of our certified Salesforce consultants, you’ll have access to ongoing expert advice, hands-on support, and proactive monitoring. Whether it’s performance tuning, troubleshooting, or scaling for future growth, we ensure Salesforce continues to deliver real business value.

Salesforce Consulting Services

Accelerate your digital transformation with certified Salesforce consulting services from Sailwayz. Our experts specialise in aligning your business strategy with the full capabilities of Salesforce CRM, ensuring every feature is tailored to your workflows, objectives, and long-term growth. Whether you’re a small business or an enterprise, our team partners with you to deliver scalable solutions that simplify operations, increase visibility, and enhance customer engagement.

INNOVATIVE
Salesforce CRM Implementation for Business

Sailwayz provides businesses with the best possible Salesforce CRM implementation process, customised as per the business requirements. Our expert assistance will help you enjoy a smooth transition and get the best return on investment.

Custom Solutions

We design and deliver bespoke Salesforce CRM solutions to streamline your business processes, improve team productivity, and help your organisation grow with confidence.

Expert Guidance

With hands-on support from our certified Salesforce consultants, you gain not only a technical partner but a strategic advisor. From day one, we guide your team through every step of the CRM journey from discovery to optimisation.

Customer Support Service Packages

Choose the support plan that fits your business needs. From essential helpdesk coverage to full-on CRM optimisation and customisation.

Benefits of using CRM Customer Support Services

Tailored Salesforce CRM Solutions

Salesforce Consulting Services

Salesforce app Development Services

Salesforce Health Check
Services

Salesforce Marketing Cloud Services

Salesforce Support
Services

Salesforce Integration Services

Salesforce Analytics Cloud

Salesforce Migration Services

Salesforce Continuous Deployment Services

Transform

Why Choose Sailwayz for Consulting?

At Sailwayz, we understand that Salesforce management is an ongoing journey, not a one-off project. Our -based Salesforce managed services team provides dedicated support, monitoring, and administration tailored to your business needs. We proactively maintain your CRM, keeping it secure, up to date, and aligned with your growth strategy so your teams can focus on customers, not systems.

focus sectors

Industries We Serve

Sailwayz delivers Salesforce managed services across diverse industries, providing proactive care and continuous optimisation for each sector.

Finance

Government Organisations

Retail

Connectivity

Law

Manufacturing

Trusted by

Trusted by industry-leading companies around the globe

Step-by-Step Guide

Our Salesforce Consulting Process

Step One

Assess your Salesforce environment, identify performance gaps, and design a managed services plan tailored to your needs.

Step Two

Implement proactive monitoring, data security measures, and routine system updates to ensure Salesforce remains reliable and compliant.

Step Three

Provide day-to-day admin support, troubleshoot issues, and roll out new features in phases to maximise adoption and minimise disruption.

Step Four

Continuously optimise Salesforce performance by analysing usage data, recommending improvements, and supporting long-term growth strategies.

Step-by-Step Guide

Optimize Your Business with Sailwayz CRM Solutions

Step One

Identify your organization’s needs and goals for successful implementation.
Verify

Step Two

Transfer existing data to Salesforce, clean and organize it for accuracy. Data migration ensures seamless continuity.

Step Three

Introduce features gradually to prevent user overwhelm. Prioritize based on business impact. Gradual adoption helps users adjust and learn effectively.

Step Four

Regularly maintain and update your Salesforce instance. Address issues promptly, monitor performance, and provide ongoing support for users.

WHAT WE PROVIDE

Our Expertise

At Sailwayz, we provide custom Salesforce strategies to enhance operational efficiency, enable data-driven decision-making, and elevate customer experiences across all touchpoints.

Salesforce Cloud

Maximise efficiency with scalable Salesforce Cloud solutions tailored to your business. Automate processes, align sales and service, and achieve measurable impact with a unified platform.

Service Cloud

Ensure seamless case management and customer service with managed Service Cloud support, from automation to multi-channel integration.

Analytics Cloud

Transform data into actionable insight. Use Salesforce Analytics Cloud to visualise trends, forecast performance, and guide decision-making with confidence.

Experience Cloud

Maintain and optimise your customer and partner portals with managed Experience Cloud support that keeps engagement strong and secure.

Transform

Discover the Full Potential of Salesforce CRM with Sailwayz

With Sailwayz’ Salesforce Managed Services, you gain a partner who ensures your CRM continues to evolve alongside your business.

Uncover New Opportunities

Get proactive monitoring and ongoing optimisation to keep Salesforce delivering measurable business impact.

Unique CRM Strategies

We build CRM solutions designed around your organisation’s structure, priorities, and future roadmap.

Continuous Support and Professional Advice

From troubleshooting to feature enhancements, we provide round-the-clock support to maximise ROI.

Streamlined Operations

Automate admin tasks, simplify workflows, and let your teams focus on customers instead of system management.

Enhance Customer Interaction and Build Stronger Connections

Optimising Your CRM with Managed Services

Our Salesforce managed services are designed to keep your CRM optimised, compliant, and scalable. We take care of everything from daily admin tasks and user support to strategic enhancements and training so your teams can focus on building stronger customer relationships.

Revolutionise Your Operations

Through proactive monitoring and ongoing system improvements, we help your organisation reduce downtime, increase efficiency, and stay ahead with the latest Salesforce features.

Simplify Your Workflows. Boost Productivity

With Sailwayz’ Salesforce managed services, your workflows become seamless, your system remains secure, and your employees stay empowered with a CRM that consistently works at its best.

Case Studies

Client Success Stories

Vaioni Group Case Study

Vaioni group is an internet provender specialising on providing fast, reliable, and managed Internet Services/ and technology to businesses.

Shoppertainment Management Case Study

Shoppertainment Management helps landlords and shopping centres to optimise mall income and profitability through great ideas and dynamic marketing.

SBFM Case Study

SBFM is a business that offers several management services to businesses nationwide specialising in, Cleaning, Catering, Security, Waste Management, Pest Control and Grounds Maintenance.

Case Studies

Vaioni Group Case Study

Vaioni group is an internet provender specialising on providing fast, reliable, and managed Internet Services/ and technology to businesses. With a rapidly expanding customer base and increasing demand for their services, they recognised the need for a robust customer relationship management (CRM) platform to manage sales, marketing, and customer support processes efficiently.

Consulting Partner

Sailwayz is a Certified Salesforce Consulting Partner

Our experienced and skilled team boasts over 50 combined Salesforce certifications. We excel in assisting businesses to enhance their

Testimonials

What They Say About Us

"Sailwayz has been a game-changer for our business. Their team took the time to fully understand our Salesforce needs and delivered a tailored solution that has greatly improved our sales processes. The implementation was seamless, and their ongoing support has been outstanding. Thanks to Sailwayz, we’ve seen enhanced efficiency in managing client relationships and tracking our performance. I would highly recommend their services to any company looking to get the most out of Salesforce."

Sam W Account Manager

"Our experience with Sailwayz has been nothing short of exceptional. Their team's deep understanding of Salesforce has completely transformed the way we manage our lead generation processes. From customising the CRM to fit our unique business model to offering expert advice at every step, Sailwayz has been an invaluable partner. Their solutions have streamlined our operations, making it easier to track leads and boost overall efficiency. We highly recommend Sailwayz to any business looking to optimise their Salesforce strategy."

Dennis Y Founder

"I can't express how impressed I am with Sailwayz's services. Their expertise in Salesforce consulting has been invaluable for our growth at R1SE. The team's ability to understand our unique needs and provide tailored solutions has truly elevated our operations. Their support throughout the implementation process was exceptional, and the results have far exceeded our expectations. If you're looking for a partner to optimise your sales processes and drive business growth, I wholeheartedly recommend Sailwayz."

Daniel P Founder

"Managing and scaling a personalised, in-home fitness business requires precision—and Sailwayz has been instrumental in helping us streamline operations through Salesforce CRM. Their tailored approach ensured our scheduling, client management, and reporting processes were seamless, giving us more time to focus on our clients' wellness journeys. The team at Sailwayz worked closely with us to understand our specific needs, delivering strategic solutions that enhanced both efficiency and growth. I highly recommend Sailwayz to any business looking to elevate their CRM and customer management capabilities."

Luke S Founder

"At Synx, we understand the importance of leveraging the right tools to scale—and Sailwayz made that journey effortless for us. Their Salesforce expertise didn’t just optimize our processes; it empowered our team to work smarter and more efficiently. From smooth data migration to customized CRM solutions, every interaction with their team reflected professionalism and strategic insight. Thanks to Sailwayz, we’ve been able to unlock new growth opportunities, and I couldn’t recommend them more for any business seeking to maximize their CRM potential."

Akshay K Founder

Frequently Asked Questions

Find answers to common queries about Salesforce CRM and Sailwayz’ services.

What are Salesforce managed services?

Salesforce managed services include proactive monitoring, admin support, troubleshooting, and ongoing optimisation to ensure your Salesforce system runs efficiently.

Salesforce is powerful, but without proper implementation, it can underperform. A consultant ensures the platform is configured and used in ways that directly support business growth.

Support resolves issues reactively, while managed services take a proactive approach preventing issues, optimising workflows, and driving long-term improvements.

Yes, our managed services include proactive monitoring and quick resolution to minimise downtime.

Absolutely. We tailor Salesforce managed services to fit your industry-specific compliance, security, and customer engagement needs.

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