Salesforce for Energy & Utilities

Empower your energy and utility business with our certified Salesforce for Energy & Utilities consulting services. Specialising in building smarter, connected systems, our expert team helps utility providers, renewable energy companies, and power distribution networks streamline operations, improve efficiency, and deliver exceptional customer experiences. From smart grid data to customer service automation, we design tailored Salesforce solutions that drive innovation and measurable impact.

Partnerships

Registered Salesforce Consulting Partner

Custom Solutions for Connectivity Providers

We deliver bespoke Salesforce Energy & Utilities solutions that enable organisations to collect, process, and act on real-time data from meters, grids, and connected assets. From predictive maintenance of infrastructure to personalized customer engagement portals, our solutions simplify operations and open new opportunities for growth.

Expert Guidance from Day One

With guidance from our certified Salesforce consultants, you gain practical support at every stage from system design and integration to ongoing optimisation ensuring your energy and utility CRM ecosystem is secure, scalable, and impactful.

Salesforce for Energy & Utilities

Empower your energy and utility business with our certified Salesforce for Energy & Utilities consulting services. Specialising in building smarter, connected systems, our expert team helps utility providers, renewable energy companies, and power distribution networks streamline operations, improve efficiency, and deliver exceptional customer experiences. From smart grid data to customer service automation, we design tailored Salesforce solutions that drive innovation and measurable impact.

 
INNOVATIVE
Salesforce CRM Implementation for Business

Sailwayz provides businesses with the best possible Salesforce CRM implementation process, customised as per the business requirements. Our expert assistance will help you enjoy a smooth transition and get the best return on investment.

Custom Solutions for Connectivity Providers

We deliver bespoke Salesforce Energy & Utilities solutions that enable organisations to collect, process, and act on real-time data from meters, grids, and connected assets. From predictive maintenance of infrastructure to personalized customer engagement portals, our solutions simplify operations and open new opportunities for growth.

Expert Guidance from Day One

With guidance from our certified Salesforce consultants, you gain practical support at every stage from system design and integration to ongoing optimisation ensuring your energy and utility CRM ecosystem is secure, scalable, and impactful.

Tailored Salesforce CRM Solutions

Salesforce Consulting Services

Salesforce app Development Services

Salesforce Health Check
Services

Salesforce Marketing Cloud Services

Salesforce Support
Services

Salesforce Integration Services

Salesforce Analytics
Cloud

Salesforce Migration Services

Salesforce Continuous Deployment

Transform

Why Choose Sailwayz?

At Sailwayz, we go beyond standard CRM. Our Salesforce for Energy & Utilities consulting services help organisations harness the full potential of connected systems and data-driven insights. We understand the unique challenges of the energy sector such as regulatory compliance, grid modernisation, and customer satisfaction and design solutions that enable long-term growth, sustainability, and innovation.

focus sectors

Industries We Serve

Sailwayz delivers Salesforce solutions tailored to industry-specific needs, including:

Finance

Government Organisations

Retail

Connectivity

Law

Manufacturing

Trusted by

Trusted by industry-leading companies around the globe

Step-by-Step Guide

Our Salesforce Implementation Process

Step One

Understand your organisation’s goals, energy distribution models, and data sources to create a Salesforce roadmap for smarter energy management.

Step Two

Integrate smart meter, grid, and operational data into Salesforce in a structured and secure way for real-time visibility.

Step Three

Activate workflows that automate service requests, predict asset maintenance, and streamline customer communications.

Step Four

Provide ongoing monitoring, optimisation, and support to ensure your Salesforce solution grows alongside your energy business needs.

Step-by-Step Guide

Optimize Your Business with Sailwayz CRM Solutions

Step One

Understand your organisation’s goals, energy distribution models, and data sources to create a Salesforce roadmap for smarter energy management.

Step Two

Integrate smart meter, grid, and operational data into Salesforce in a structured and secure way for real-time visibility.

Step Three

Activate workflows that automate service requests, predict asset maintenance, and streamline customer communications.

Step Four

Provide ongoing monitoring, optimisation, and support to ensure your Salesforce solution grows alongside your energy business needs.

WHAT WE PROVIDE

Our Expertise

At Sailwayz, we provide custom Salesforce strategies to enhance operational efficiency, enable data-driven decision-making, and elevate customer experiences across all touchpoints.

Salesforce Cloud

Optimise operations across grids, utilities, and customer services with Salesforce Cloud, driving efficiency and innovation.

Service Cloud

Deliver proactive service and faster resolution by integrating utility data with Salesforce Service Cloud.

Analytics Cloud

Turn consumption, performance, and outage data into actionable insights that enable smarter decision-making.

Experience Cloud

Build customer portals where users can view energy consumption, pay bills, and request support in real time.

Transform

Unlock the Full Potential of Salesforce CRM

Our Salesforce consultants go beyond CRM implementation we create solutions designed for lasting impact. Partner with Sailwayz to ensure your CRM evolves and delivers value for years to come.

Uncover New Opportunities

Get expert Salesforce consulting for energy and utilities to modernise operations and enhance customer engagement.

Unique CRM Strategies

Build customised Salesforce solutions that align with your energy business goals and sustainability initiatives.

Continuous Support

Maximise your ROI with a dedicated team that offers ongoing monitoring, upgrades, and optimisation.

Streamlined Operations

Streamline energy distribution, billing, and service workflows with Salesforce-powered automation.

Enhance Customer Interaction and Build Stronger Connections

Optimising Your CRM Sales Strategy

At Sailwayz, our Salesforce consultants design connected strategies for energy and utilities that deliver measurable business results.

Revolutionize Your Sales Tactics

From smart grid automation to predictive asset management, Salesforce empowers energy providers to improve reliability and meet rising customer expectations.

Simplify Workflows & Strengthen Engagement

Our Salesforce Energy & Utilities solutions enable providers to personalise communication, reduce downtime, and ensure seamless service delivery.

Case Studies

Client Success Stories

Vaioni Group Case Study

Vaioni group is an internet provender specialising on providing fast, reliable, and managed Internet Services/ and technology to businesses.

Shoppertainment Management Case Study

Shoppertainment Management helps landlords and shopping centres to optimise mall income and profitability through great ideas and dynamic marketing.

SBFM Case Study

SBFM is a business that offers several management services to businesses nationwide specialising in, Cleaning, Catering, Security, Waste Management, Pest Control and Grounds Maintenance.

Case Studies

Vaioni Group Case Study

Vaioni group is an internet provender specialising on providing fast, reliable, and managed Internet Services/ and technology to businesses. With a rapidly expanding customer base and increasing demand for their services, they recognised the need for a robust customer relationship management (CRM) platform to manage sales, marketing, and customer support processes efficiently.

Consulting Partner

Sailwayz is a Certified Salesforce Consulting Partner

Our experienced and skilled team boasts over 50 combined Salesforce certifications. We excel in assisting businesses to enhance their

Testimonials

What They Say About Us

"Sailwayz has been a game-changer for our business. Their team took the time to fully understand our Salesforce needs and delivered a tailored solution that has greatly improved our sales processes. The implementation was seamless, and their ongoing support has been outstanding. Thanks to Sailwayz, we’ve seen enhanced efficiency in managing client relationships and tracking our performance. I would highly recommend their services to any company looking to get the most out of Salesforce."

Sam W Account Manager

"Our experience with Sailwayz has been nothing short of exceptional. Their team's deep understanding of Salesforce has completely transformed the way we manage our lead generation processes. From customising the CRM to fit our unique business model to offering expert advice at every step, Sailwayz has been an invaluable partner. Their solutions have streamlined our operations, making it easier to track leads and boost overall efficiency. We highly recommend Sailwayz to any business looking to optimise their Salesforce strategy."

Dennis Y Founder

"I can't express how impressed I am with Sailwayz's services. Their expertise in Salesforce consulting has been invaluable for our growth at R1SE. The team's ability to understand our unique needs and provide tailored solutions has truly elevated our operations. Their support throughout the implementation process was exceptional, and the results have far exceeded our expectations. If you're looking for a partner to optimise your sales processes and drive business growth, I wholeheartedly recommend Sailwayz."

Daniel P Founder

"Managing and scaling a personalised, in-home fitness business requires precision—and Sailwayz has been instrumental in helping us streamline operations through Salesforce CRM. Their tailored approach ensured our scheduling, client management, and reporting processes were seamless, giving us more time to focus on our clients' wellness journeys. The team at Sailwayz worked closely with us to understand our specific needs, delivering strategic solutions that enhanced both efficiency and growth. I highly recommend Sailwayz to any business looking to elevate their CRM and customer management capabilities."

Luke S Founder

"At Synx, we understand the importance of leveraging the right tools to scale—and Sailwayz made that journey effortless for us. Their Salesforce expertise didn’t just optimize our processes; it empowered our team to work smarter and more efficiently. From smooth data migration to customized CRM solutions, every interaction with their team reflected professionalism and strategic insight. Thanks to Sailwayz, we’ve been able to unlock new growth opportunities, and I couldn’t recommend them more for any business seeking to maximize their CRM potential."

Akshay K Founder

Frequently Asked Questions

Find answers to common queries about Salesforce CRM and Sailwayz’ services.

What is Salesforce for Energy & Utilities?

It is a tailored CRM solution that helps energy companies, utilities, and renewable providers manage grid operations, billing, and customer engagement in one connected system.

Salesforce enables predictive asset maintenance, real-time consumption tracking, customer self-service portals, and improved service delivery for utilities.

Yes. Salesforce integrates seamlessly with smart grids, metering systems, and third-party energy software to provide real-time insights and control.

Absolutely. Salesforce allows companies to track energy consumption, optimise resource usage, and support renewable initiatives with data-driven insights.

Yes. We offer continuous support, monitoring, and optimisation to ensure your Salesforce Energy & Utilities system evolves with industry trends and customer needs.

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