Accelerate your retail transformation with certified Salesforce consulting services from Sailwayz. Our experts specialise in connecting your sales, service, and marketing operations with the full power of Salesforce CRM. We create scalable, data-driven solutions that enhance customer engagement, improve inventory visibility, and streamline in-store and online operations helping retailers deliver exceptional experiences and drive growth.
Partnerships
We develop custom Salesforce CRM solutions designed for retail. From omnichannel engagement and loyalty management to inventory and order tracking, our solutions simplify operations and elevate customer satisfaction.
With hands-on support from our certified consultants, you get more than technical expertise you gain a strategic retail partner. From initial planning to full rollout and beyond, we guide your team through every phase of your CRM journey with a focus on real-world retail results.
Accelerate your retail transformation with certified Salesforce consulting services from Sailwayz. Our experts specialise in connecting your sales, service, and marketing operations with the full power of Salesforce CRM. We create scalable, data-driven solutions that enhance customer engagement, improve inventory visibility, and streamline in-store and online operations helping retailers deliver exceptional experiences and drive growth.
Sailwayz provides businesses with the best possible Salesforce CRM implementation process, customised as per the business requirements. Our expert assistance will help you enjoy a smooth transition and get the best return on investment.
We develop custom Salesforce CRM solutions designed for retail. From omnichannel engagement and loyalty management to inventory and order tracking, our solutions simplify operations and elevate customer satisfaction.
With hands-on support from our certified consultants, you get more than technical expertise you gain a strategic retail partner. From initial planning to full rollout and beyond, we guide your team through every phase of your CRM journey with a focus on real-world retail results.
At Sailwayz, we understand the fast-paced and highly competitive retail landscape. We start by understanding your in-store and eCommerce challenges, then deliver Salesforce CRM strategies tailored to customer behavior, real-time analytics, and seamless shopping experiences. We focus on long-term adaptability and business impact, not just CRM deployment.
Sailwayz delivers Salesforce consulting for businesses across key industries. Our consultants bring deep domain knowledge, helping you stay ahead of evolving customer expectations and industry demands.
We start by analysing your retail operations from point-of-sale systems to customer loyalty programs to design a CRM strategy tailored to your brand and goals.
We securely migrate your customer, sales, and product data into Salesforce, ensuring a smooth and accurate transition from legacy systems.
We roll out high-priority features such as inventory sync, omnichannel sales tracking, and campaign automation to minimise disruption and deliver early value.
After launch, we provide continuous monitoring, performance optimisation, and support ensuring your CRM evolves with consumer trends and business growth.
We start by analysing your retail operations from point-of-sale systems to customer loyalty programs to design a CRM strategy tailored to your brand and goals.
We securely migrate your customer, sales, and product data into Salesforce, ensuring a smooth and accurate transition from legacy systems.
We roll out high-priority features such as inventory sync, omnichannel sales tracking, and campaign automation to minimise disruption and deliver early value.
After launch, we provide continuous monitoring, performance optimisation, and support ensuring your CRM evolves with consumer trends and business growth.
Our Expertise
Optimise every part of the retail experience with scalable Salesforce Cloud solutions. Connect marketing, sales, and service to deliver a consistent brand experience across all channels.
Provide fast, personalised service across digital and in-store channels. Service Cloud allows your team to manage returns, complaints, and support queries with efficiency and care.
Use real-time data to identify shopping trends, forecast demand, and tailor campaigns. Analytics Cloud helps you drive smarter merchandising and business decisions.
Build engaging, branded portals for customers, partners, and staff. Experience Cloud allows retailers to create seamless self-service experiences and streamline operations.
At Sailwayz, we don’t just implement Salesforce, we help retail businesses unlock its full potential. Our solutions are built for long-term retail success, delivering better visibility across channels, stronger customer relationships, and enhanced operational efficiency.
Spot friction points in the customer journey, improve team performance, and maximise the impact of your CRM investment.
We build Salesforce solutions tailored to your retail business model whether you’re managing physical stores, eCommerce, or both.
Our team provides end-to-end CRM support from seasonal adjustments to performance tuning ensuring your system runs at peak performance year-round.
Automate manual retail processes, reduce errors, and create a connected CRM that improves both customer experience and operational output.
We optimise your sales process from storefront to online checkout. Our consultants align Salesforce tools with your retail sales strategy helping your team manage leads, forecast trends, and convert browsers into loyal customers more efficiently.
Sailwayz helps you move beyond spreadsheets and disconnected tools. We introduce automated workflows, AI-powered recommendations, and centralised customer data that enable smarter selling across channels and teams.
Modern consumers expect seamless and speedy service. With Sailwayz, you can streamline operations, personalise every interaction, and deliver experiences that keep customers coming back all while reducing internal complexity.
Vaioni group is an internet provender specialising on providing fast, reliable, and managed Internet Services/ and technology to businesses.
Shoppertainment Management helps landlords and shopping centres to optimise mall income and profitability through great ideas and dynamic marketing.
SBFM is a business that offers several management services to businesses nationwide specialising in, Cleaning, Catering, Security, Waste Management, Pest Control and Grounds Maintenance.
Our experienced and skilled team boasts over 50 combined Salesforce certifications. We excel in assisting businesses to enhance their
"Sailwayz has been a game-changer for our business. Their team took the time to fully understand our Salesforce needs and delivered a tailored solution that has greatly improved our sales processes. The implementation was seamless, and their ongoing support has been outstanding. Thanks to Sailwayz, we’ve seen enhanced efficiency in managing client relationships and tracking our performance. I would highly recommend their services to any company looking to get the most out of Salesforce."
"Our experience with Sailwayz has been nothing short of exceptional. Their team's deep understanding of Salesforce has completely transformed the way we manage our lead generation processes. From customising the CRM to fit our unique business model to offering expert advice at every step, Sailwayz has been an invaluable partner. Their solutions have streamlined our operations, making it easier to track leads and boost overall efficiency. We highly recommend Sailwayz to any business looking to optimise their Salesforce strategy."
"I can't express how impressed I am with Sailwayz's services. Their expertise in Salesforce consulting has been invaluable for our growth at R1SE. The team's ability to understand our unique needs and provide tailored solutions has truly elevated our operations. Their support throughout the implementation process was exceptional, and the results have far exceeded our expectations. If you're looking for a partner to optimise your sales processes and drive business growth, I wholeheartedly recommend Sailwayz."
"Managing and scaling a personalised, in-home fitness business requires precision—and Sailwayz has been instrumental in helping us streamline operations through Salesforce CRM. Their tailored approach ensured our scheduling, client management, and reporting processes were seamless, giving us more time to focus on our clients' wellness journeys. The team at Sailwayz worked closely with us to understand our specific needs, delivering strategic solutions that enhanced both efficiency and growth. I highly recommend Sailwayz to any business looking to elevate their CRM and customer management capabilities."
"At Synx, we understand the importance of leveraging the right tools to scale—and Sailwayz made that journey effortless for us. Their Salesforce expertise didn’t just optimize our processes; it empowered our team to work smarter and more efficiently. From smooth data migration to customized CRM solutions, every interaction with their team reflected professionalism and strategic insight. Thanks to Sailwayz, we’ve been able to unlock new growth opportunities, and I couldn’t recommend them more for any business seeking to maximize their CRM potential."
Find answers to common queries about Salesforce CRM and Sailwayz’ services.
Salesforce connects all your customer data, sales channels, and marketing tools into one platform, helping you deliver seamless experiences and boost revenue.
Yes. Our team builds custom integrations for popular systems like Shopify, Lightspeed, SAP, Zoho Inventory, and more.
Absolutely. With Marketing Cloud and automation, you can target users who leave carts with personalised follow-ups.
Not always. Commerce Cloud is great for mid-to-large online retailers, but we also support custom storefronts integrated with standard Salesforce clouds.
Yes. Salesforce helps unify in-store and digital data, empowering sales teams with customer insights and inventory information in real time.
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